Cookie Policy

ClariCase uses cookies, local storage and similar technologies to operate authentication, security, payment flows, preferences, support workflows and product analytics.

Essential technologies are used where needed to provide the website, client portal, sign-in, billing, security and service functionality. Optional analytics technologies are used only after the user allows analytics.

Essential cookies and storage may support sign-in sessions, fraud prevention, security, payment continuity, route preferences, consent records, language or display preferences and platform reliability.

These technologies are necessary for core service delivery and may not be available for opt-out through the cookie banner while the user continues to use protected services.

ClariCase may use analytics tools to understand page views, onboarding progress, checkout flow performance, support usage and product friction without intentionally collecting legal facts, document content, message bodies, names, phone numbers, emails, addresses or payment provider identifiers.

Optional analytics remains off unless the user allows analytics through the cookie banner or account settings. Users may later withdraw analytics consent in the client portal settings.

Analytics events should not include pleadings, allegations, case facts, document names, lawyer names, support message text, free-form matter descriptions, government identifiers, payment signatures or confidential legal information.

ClariCase may mask inputs and block sensitive areas from analytics capture or session replay where such tooling is enabled.

Users can choose essential-only mode or allow analytics from the cookie banner. Signed-in users can also update optional analytics and marketing preferences from account settings.

Changing preferences may not delete records already required for security, billing, audit, dispute resolution, legal compliance or service delivery.

ClariCase may rely on authentication, payment, hosting, analytics, communication, support, security and infrastructure providers. These providers may set or read cookies or similar technologies where necessary for their services.

Provider use is governed by applicable contracts, policies, product configuration and legal requirements.

This Cookie Policy may be updated as ClariCase changes its website, client portal, analytics configuration, vendors or legal requirements.

Material changes may be posted on the website or communicated through the platform where required.