Role, plans, lawyers, payments and privacy explained.
Questions people ask before trusting ClariCase.
Clear answers about our role, plans, lawyers, documents, payments, privacy and legal disclaimers.
Understand ClariCase clearly before sharing your legal concern, choosing a plan or uploading documents.
We provide concierge, coordination and organization support. Independent lawyers provide legal advice and representation.
Find the answer you need.
Each answer is written in clear language so you know exactly what ClariCase does and does not do.
Understanding ClariCase
Basic answers about what ClariCase is, who it helps and how urgent support works.
What is ClariCase?+−
Is ClariCase a law firm?+−
Who provides legal advice?+−
Who can use ClariCase?+−
Can ClariCase help in urgent situations?+−
Plans, taxes and refunds
Answers about yearly plans, separate charges and cancellation or refund requests.
What are the yearly plans?+−
How much does Concierge Basic cost?+−
How much does Concierge Plus cost?+−
How much does Concierge Pro cost?+−
Are taxes included?+−
Are lawyer fees included?+−
Can I cancel or request a refund?+−
Lawyer matching and coordination
How ClariCase connects clients with independent lawyers and coordinates communication.
Does ClariCase provide lawyers?+−
Are the lawyers employees of ClariCase?+−
Can I choose my own lawyer?+−
Can ClariCase talk to my lawyer on my behalf?+−
Does ClariCase guarantee case results?+−
Documents and vault access
What you can upload and how ClariCase helps organize sensitive legal documents.
What documents can I upload?+−
Is my document vault secure?+−
Can ClariCase tell me which documents are legally important?+−
Can I download my documents later?+−
Payments, invoices and court expenses
How payments work and what expenses are separate from ClariCase plan fees.
How do I pay for a plan?+−
Will I receive an invoice?+−
Are court fees paid through ClariCase?+−
Information access and account control
How information may be accessed, shared and managed during service delivery.
Who can see my information?+−
Will my information be shared without permission?+−
Can I delete my account?+−
Our legal role
Important clarity about legal advice, lawyer-client relationships and website information.
Does using ClariCase create a lawyer-client relationship with ClariCase?+−
Does ClariCase provide legal advice through its team?+−
Can I rely on website information as legal advice?+−
Speak to our team before you begin.
Ask us about onboarding, plans, documents, lawyer matching, privacy or how ClariCase can support your legal journey.