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Frequently Asked Questions

Questions people ask before trusting ClariCase.

Clear answers about our role, plans, lawyers, documents, payments, privacy and legal disclaimers.

Answer Library
Quick clarity before you start.

Role, plans, lawyers, payments and privacy explained.

ClariCase Help Center
Answers before you begin.

Understand ClariCase clearly before sharing your legal concern, choosing a plan or uploading documents.

GeneralRole and platform
PricingPlans and taxes
Most Important
We are clear about our role.

We provide concierge, coordination and organization support. Independent lawyers provide legal advice and representation.

Help Center

Find the answer you need.

Each answer is written in clear language so you know exactly what ClariCase does and does not do.

General FAQs

Understanding ClariCase

Basic answers about what ClariCase is, who it helps and how urgent support works.

What is ClariCase?+
ClariCase is a legal concierge and technology platform that helps clients find lawyers, organize case documents, track hearings, receive updates and manage the journey around a legal matter.
Is ClariCase a law firm?+
No. ClariCase is not a law firm. We do not provide legal advice, legal opinions, legal representation or court appearance services.
Who provides legal advice?+
Legal advice is provided only by independent lawyers. ClariCase helps with coordination, organization and client support.
Who can use ClariCase?+
Individuals, families, criminal litigation clients, NRI clients and general legal consumers can use ClariCase for legal coordination and case support.
Can ClariCase help in urgent situations?+
Yes, depending on your plan and availability. We can help coordinate urgent consultation access with independent lawyers. Emergency support terms may vary by plan.
Pricing FAQs

Plans, taxes and refunds

Answers about yearly plans, separate charges and cancellation or refund requests.

What are the yearly plans?+
ClariCase offers Concierge Basic, Concierge Plus and Concierge Pro plans.
How much does Concierge Basic cost?+
Concierge Basic costs ₹2,999 per year, excluding taxes.
How much does Concierge Plus cost?+
Concierge Plus costs ₹4,999 per year, excluding taxes.
How much does Concierge Pro cost?+
Concierge Pro costs ₹9,999 per year, excluding taxes.
Are taxes included?+
No. Applicable taxes are charged separately.
Are lawyer fees included?+
No. Lawyer fees are separate unless expressly mentioned in writing.
Can I cancel or request a refund?+
Cancellation and refund rights depend on the applicable refund policy, plan terms and whether services have already been activated or delivered.
Lawyers FAQs

Lawyer matching and coordination

How ClariCase connects clients with independent lawyers and coordinates communication.

Does ClariCase provide lawyers?+
ClariCase helps match clients with independent lawyers based on case type, location and requirements.
Are the lawyers employees of ClariCase?+
Lawyers may be independent professionals and are responsible for their own legal advice, strategy, drafting, filing and representation.
Can I choose my own lawyer?+
Yes. You may choose from available lawyer recommendations or continue with your existing lawyer where coordination is possible.
Can ClariCase talk to my lawyer on my behalf?+
Yes, where authorized and appropriate, ClariCase can help coordinate communication with your lawyer so instructions, documents and updates are better organized.
Does ClariCase guarantee case results?+
No. No legal platform or lawyer can ethically guarantee court outcomes. ClariCase helps with coordination and organization, not result guarantees.
Documents FAQs

Documents and vault access

What you can upload and how ClariCase helps organize sensitive legal documents.

What documents can I upload?+
You can upload case papers, notices, orders, identity documents, evidence, agreements, correspondence and other relevant records.
Is my document vault secure?+
ClariCase is designed to help store and organize sensitive legal documents securely. Access and sharing are managed according to platform rules and applicable policies.
Can ClariCase tell me which documents are legally important?+
ClariCase can help organize and identify documents for coordination purposes. Legal relevance and legal strategy are determined by your lawyer.
Can I download my documents later?+
Yes, users should be able to access and download their documents from the platform, subject to account status and applicable terms.
Payments FAQs

Payments, invoices and court expenses

How payments work and what expenses are separate from ClariCase plan fees.

How do I pay for a plan?+
You can pay through the available payment methods on the platform or as communicated by the ClariCase team.
Will I receive an invoice?+
Yes. Invoices or payment receipts are generated for plan payments and applicable charges.
Are court fees paid through ClariCase?+
Court fees and government charges may be paid directly or through agreed coordination channels, depending on the situation. These are separate from ClariCase plan fees.
Privacy FAQs

Information access and account control

How information may be accessed, shared and managed during service delivery.

Who can see my information?+
Your information is accessed only by authorized team members and relevant professionals as required for onboarding, coordination, support and service delivery.
Will my information be shared without permission?+
ClariCase handles information according to its privacy policy, consent terms and lawful requirements.
Can I delete my account?+
You may request account deletion as per the platform policy, subject to legal, compliance, billing and record retention requirements.
Still have a question?

Speak to our team before you begin.

Ask us about onboarding, plans, documents, lawyer matching, privacy or how ClariCase can support your legal journey.